CMSWire Editorial Calendar

CMSWire's Editorial Calendar provides our community with a view into our editorial priorities for the year. Note that each month has two focus areas, and while we strive for perfect advanced planning, we reserve the right to recalibrate as life on earth evolves.

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2022 Editorial Calendar

Month Theme 1 Theme 2
Jan Customer Experience and Marketing Priorities for 2022 Is the Hybrid Workplace a Half-Measure? Taking the Workplace to Its Next Evolution
Feb The Next Generation of Customer Service and Support: AI, Analytics and Personalization Low Code and the Creator Economy: How to Engage and Multiply Your Citizen Engineers
Mar New Content Models for Our Visual, Spoken World The State of Digital Workplace 2022: Challenges, Successes and Opportunities
Apr The Composable Digital Experience Stack: Hopes, Promises and Realities Are We Collaborating Too Much? Finding the Right Balance
May The Customer Data Conundrum: How CX Leaders Are Delivering on Customer Data Privacy and Great Personalization What's Next for Employee Experience: New Platforms, New Paradigms
Jun The Connected Customer: How IoT, Automotive and TV are Changing Digital CX Modeling the Workplace: The Role and Future of AI
Jul Personas, Analytics and Predictions: Unlocking What Motivates Your Customers Great CX+ EX: The Formula for a Customer-Obsessed Culture
Aug New Tech, Legacy Tech and More on the Way: Taming the Martech Chaos Powering Real-Time Customer Experience Through Conversational AI, Analytics and Good Data
Sep The Intersection of Low Code/No Code and Customer Experience Design Customer Service and Support Innovation: AI, Analytics, Machine Learning and Next-Level CX Insights
Oct The State of Digital Customer Experience: Where We're at and Where We're Headed Voice of the Customer Programs: In a Changing World, Your Customer Has the Answers You Need
Nov Integrating Digital and Physical Customer Experiences for a Hybrid Marketplace Creating New Customer Data Strategies for a Marketplace in Flux
Dec Marketing and CX Disruption in 2023: Tech and Strategy Innovations on the Horizon The Psychology and Science Behind Modern Customer Experience